Security systems only protect you when every camera, reader, and sensor is working as intended. Our annual maintenance contracts combine scheduled preventive maintenance, health checks, and rapid breakdown support for your electronic security estate. Built for organizations that depend on their systems every single day.
You can reach us at:
For Domestic Inquiries:
Email: contact.us@securitas-india.com
Phone: +91 9717495402
For International Inquiries:
Email: verify.global@securitas.in
Phone: +91 9319 585 385
Overview
Electronic security systems degrade quietly. A camera drifts out of focus, a hard drive fills up, a reader firmware version falls out of support, and nobody notices until an incident forces a review of footage that was never recorded. An annual maintenance contract turns that reactive cycle into a planned one.
Our AMC covers the full electronic security estate — video surveillance, access control, intrusion alarms, fire detection interfaces, and integrated command platforms. Each contract includes scheduled preventive visits, system health checks, firmware and software updates, performance optimization, and a defined response commitment when something breaks.
How we operate
Our AMC service follows a defined operating rhythm, so you know what happens, when it happens, and who is accountable. Every step produces a record you can use for audits and internal reporting.
Step 1 — System audit and onboardingWe begin with a full inventory and condition audit of your installed security assets, including make, model, age, firmware version, and warranty status. This baseline defines the contract scope and highlights any equipment that needs attention before the AMC period starts.
Step 2 — Scheduled preventive maintenance-Trained technicians visit at an agreed frequency — typically monthly, quarterly, or half-yearly depending on site criticality. Each visit follows a standardized checklist covering cleaning, alignment, cabling, power, storage, backup verification, and functional testing of every device in scope.
Step 3 — Health monitoring and updates-Between visits, we track system health through remote diagnostics where the platform supports it. Firmware and software updates are applied in planned windows, tested first, and rolled back if they introduce issues.
Step 4 — Breakdown response-When a fault is reported, it is logged against a service ticket with a defined response and resolution commitment based on severity.
Benefits
Services
Protecting your business starts with the right technology. Securitas India electronic security services combine advanced systems with expert support to help you detect risks early, respond quickly, and stay in control.
FAQs
Find quick answers to common questions about our services and ways of working. If you still have open questions or want to talk about your specific situation, you can always get in touch with one of our security experts.
A standard AMC covers scheduled preventive maintenance visits, system health checks, functional testing, firmware and software updates, and breakdown support against agreed response commitments. Service reports are issued after each visit. The exact device list and visit frequency are defined during the onboarding audit and written into the contract scope
A non-comprehensive contract covers labor, servicing, and support, while replacement parts are billed separately as they are needed. A comprehensive contract includes defined spare parts and component replacement within the annual fee. Comprehensive costs more upfront but makes the annual spend more predictable, which suits sites with older equipment or tight budget cycles.
It depends on site criticality, environment, and system size. Clean office environments with modern equipment often work well on a quarterly cycle, while dusty industrial sites or high-risk facilities usually benefit from monthly visits. The onboarding audit gives us the information to recommend a frequency, and it can be reviewed at renewal.
Typically within a few weeks of agreement. The main variable is the onboarding audit, which needs site access and takes longer for large or multi-location estates. Once the asset register and maintenance calendar are signed off, the first preventive visit can be scheduled.
Pricing is based on the number and type of devices in scope, the number of sites, visit frequency, response-time commitments, and whether the contract is comprehensive. We provide a scoped quotation after the initial audit rather than a standard rate, because estates vary considerably. There's no cost for the initial conversation.
Yes. Clients often pair maintenance with monitoring, on-site officers, or system upgrades under a single commercial relationship. Combining services can simplify escalation, because the same team understands both the technology and the operational context.
Let’s look at your risks, sites, and current setup together. Share a few details and we'll get back to you with recommendations tailored to your security needs - no obligation, just clear next steps to make your people, assets, and operations safer.
Reach out to us for customized security solutions and peace of mind.