Frequently asked questions
Your Safety, Compliance, and Security are our top priorities. Find quick answers about our comprehensive protective services, technology-driven security solutions, careers, and corporate governance in India.
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General
General Security Services
Essential information regarding Securitas India's protective services, service models, operational capabilities, and onboarding.
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To request a quote, please visit any of our websites and fill out the contact form with your details and security needs. Alternatively for Security solutions can drop a mail at contact.us@securitas-india .com or for background verifications, write to ev.screen@securitas-india.com.
A designated security advisor will conduct an initial requirements discovery and schedule a site assessment to tailor a comprehensive security plan.
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Securitas India delivers fully integrated security solutions designed to mitigate operational, physical, and digital risks. Our service portfolio includes:
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On-Site & Specialized Guarding: Highly trained security personnel for corporate offices, manufacturing plants, retail, embassies, and industrial hubs.
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Electronic Security Systems (ESS): Turnkey supply, installation, integration, and annual maintenance contracts (AMC) for CCTV surveillance, access control, perimeter intrusion detection, and fire safety.
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Mobile & Escort Security: Executive escort protection and mobile security escorts for corporate transit and high-risk assets.
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Corporate Risk Management: Specialized vulnerability assessments, security policy advisory, and business continuity planning.
- Background Verification Services: Comprehensive pre- and post-employment screening, ex-employee verification, leadership due diligence, and vendor/partner background checks aligned with DPDPA standards.
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Our customer center is available via the phone number +91-9717495402/ 9978990585 or through our contact form which you can find on all our websites. We are here to handle your inquiries quickly and efficiently.
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Securitas combines people, technology and expertise to deliver holistic and integrated security solutions. Our customer-centric approach, combined with expertise and data in risk and threat assessments, ensures tailored security strategies that meet each organization's unique needs.
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Yes. We offer vendor-agnostic technology integration. Our technical team can evaluate, maintain, and integrate your existing CCTV, access control, and sensor networks with our centralized monitoring platforms and Security Operations Centre (SOC) without requiring full hardware replacement.
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Securitas complies with all relevant security regulations and industry standards such as ISO certifications. In addition, we have the necessary certifications from regulatory authorities to ensure that our services meet legal and security requirements.
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We partner with organizations across diverse verticals throughout India, including:
- Information Technology (IT/ITeS) & Global Capability Centers (GCCs)
- Banking, Financial Services, and Insurance (BFSI)
- Manufacturing, Industrial Facilities & Warehousing Logistics
- Healthcare, Hospitals, and Pharmaceuticals
- Diplomatic Missions, Embassies, and Consulates
- Commercial Real Estate, Retail Chains, and Educational Institutions
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Securitas applies strict security protocols to protect data, including secure storage, restricted access and compliance with regulations such as GDPR. Our electronic security systems are equipped with advanced cyber security measures to protect sensitive information. In addition to international requirements, we have also created a rigorous internal evaluation tool to ensure excellence in our protection of access to and use of data and information.
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Yes, Securitas conducts thorough risk and vulnerability assessments (RVA) to identify your specific security needs. We then develop and implement customized security solutions that effectively address your needs around assets, buildings and employees.
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Yes. Securitas India provides end-to-end event security solutions encompassing crowd control, VIP/executive escort protection, access screening, traffic and perimeter management, and emergency evacuation planning for conferences, AGMs, and large-scale public events
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Securitas India is an established leader in institutional screening and due diligence services, helping enterprises build trust and mitigate insider risks. Key services include:
- Pre- & Post-Employment Verification: Identity verification, address checks, educational credential verification, prior employment history, and criminal/court record checks.
- Ex-Employee Verification: Secure and compliant verification services for alumni verification inquiries.
- Leadership Due Diligence: High-level investigative due diligence for C-suite appointments, board members, and senior management candidates.
- Vendor & Franchise Due Diligence: Screening supplier networks, vendor track records, ownership structures, and regulatory standing to safeguard supply chain integrity.
- Regulatory Alignment: All screening workflows comply with the Digital Personal Data Protection Act (DPDPA) and strict data privacy standards.
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Services
Peace of mind through expertise
At Securitas, quality and reliability are the foundation of everything we do. We are committed to delivering security services of the highest standard by combining expertise, innovation and advanced technology. Here you will find answers to how we ensure the quality of our services, handle feedback and continuously develop our solutions to meet new security challenges. Your security is our highest priority.
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We strive to be the best in the security profession, technical expertise, and to engage the best security guards in the market. We work with the professional development of all employees and constantly build new capabilities and qualities by investing in new expertise and innovation. Our mission is to make the world a safer place, and we can only achieve this if we evolve in line with the global threat scenario.
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If you have any concerns regarding our services, please contact our customer support. We value your feedback and are committed to resolving any issues quickly and efficiently. If you believe there has been a breach of our Code of Conduct, you can report the incident to our Integrity Line. We take all feedback very seriously and work hard to be the preferred security partner in Norway and globally.
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We value feedback and encourage open communication. If you have any suggestions or concerns, please contact our customer support. We actively work to solve challenges and improve our services based on your input.
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We use a variety of tools and methods to monitor and evaluate our services, including customer feedback, performance measurements and regular audits. This ensures that we consistently meet or exceed our customers' expectations.
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We are dedicated to continuous improvement by regularly reviewing our processes, integrating customer feedback and updating ourselves on trends and changes in relevant industries and risk areas. We are investing in new innovations, hiring people with different skills, and working more closely with our customers. This enables us to strengthen our services and deliver the best security solutions.
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We combine qualified personnel, advanced technology and proven security strategies to ensure our customers' safety. Our approach is tailored to each customer's specific needs.
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Career
Careers and working at Securitas India
Everything prospective candidates need to know about joining Securitas India, mandatory eligibility, training programs, and benefits.
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You can apply by visiting our careers page. There you can see available positions and submit your application online.
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In compliance with the Private Security Agencies (Regulation) Act (PSARA) and Securitas standards, candidates must fulfill:
- Minimum age of 18 years
- Satisfactory background verification and mandatory police clearance
- Educational qualifications per state PSARA mandates (minimum 12th standard pass for security guards)
- Physical fitness and medical standards required for security operations
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Yes, we offer comprehensive training programs for our security guards, so that they are well prepared for different situations and incident types. This includes both basic training and ongoing professional development.
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You can view our open positions by visiting our career page.
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At Securitas, we are committed to fostering a diverse and inclusive work environment where everyone has equal opportunities to grow and succeed.
Our efforts include:
- Promoting equal opportunities across all levels of the organization
- Supporting employee-led groups and initiatives
- Providing ongoing diversity and inclusion training
We regulary have Diversity and Inclusion (D&I) program, encouraging collaboration, knowledge sharing, and the development of women’s networks and other key initiatives.
Join a company where inclusion, respect, and opportunity are part of our core values.
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Our recruitment process typically involves submitting an online application, participating in interviews and conducting background checks. We strive for a smooth and transparent process for all applicants. For us, it's all about finding the right person for the right job, so we encourage all applicants to come as they are.
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We recognize the importance of a good work-life balance and offer flexible working hours and access to support programs for our employees. We know that life can have its ups and downs, and we have a strong focus on dignified follow-up in our leadership trainings to ensure that you are taken care of.
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Securitas operates in full compliance with Indian statutory employment requirements. Our personnel receive Provident Fund (PF), Employee State Insurance (ESIC) / medical coverage, gratuity, statutory leave entitlements, transparent payroll processing, and clear career progression pathways.
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Sustainability
Security with responsibility
Sustainability is a core value at Securitas. We reduce our carbon footprint, promote diversity and ensure ethical practices for the operation of the company. As the first global provider of protective services, we have committed to cutting greenhouse gas emissions through the Science Based Target initiative (SBT). Read more about how we are building a safer and more sustainable future.
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Securitas is committed to sustainability by integrating environmental, social and governance (ESG) considerations into our operations. We focus on reducing our carbon footprint, promoting diversity and inclusion, and ensuring ethical business practices.
We are the first global protective services provider to commit to reducing greenhouse gas emissions in all three Scopes through the Science Based Target initiative (SBT), and in December 2023 we validated our short-term targets towards 2030.
Securitas is a responsible and stable employer that will ethically conduct its business, including considering our environmental impact. Our goal is to be Norway's most environmentally friendly security company.
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We implement energy-efficient measures, reduce waste, and promote the use of sustainable materials. We focus heavily on electric vehicles and work with partners to recycle and reuse our uniforms.
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We follow a strict Code of Conduct that governs our business and ensures transparency, integrity and accountability. We also provide regular training to our employees on ethical guidelines and regulatory compliance. Any breaches of ethical practices can be reported on our integrity line.
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Do you have any questions or need assistance? Our team is here to help you. Contact us for fast and professional support.
You can reach us at:
For Domestic Inquiries:
Email: contact.us@securitas-india.com
Phone: +91 9717495402
For International Inquiries:
Email: verify.global@securitas.in
Phone: +91 9319 585 385